Refund & Reschedule Policies

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We understand that life is busy and emergencies happen (after all, that's why we're here). 

If you are unable to attend a class, please notify us at your earliest convenience, and we can reschedule your registration to another available class time. 

To reschedule, please email info@resqtraining.com or call (317) 786-7260.

For in person AHA students (e.g. CPR, ACLS, PALS, First Aid):
If you are unable to attend a class, please notify us at your earliest convenience, and we can reschedule your registration to another available class time.  If you have any further refund requests please contact us via email at info@resqtraining.com 

For Online AHA Course:

Refunds will not be issued for online courses. 

For QMA students :

• The registration fee of $500 is non-refundable once the chosen class has started.
•  A $50 administration fee will be charged for all program refunds before the class date and no orientation is attended.
•  A $100 administrative fee will be charged if the student attends orientation, then requests a refund. 
•  * All requests must be made in writing (e.g. via email). The student has 60 days from the class start date to request a refund.    

For Insulin Students:

•  You must request a refund prior to class day. If you have requested a refund prior to class day there is a $50 non-refundable Administrative fee. 
• If class has started, Insulin course is non-refundable.